DRAFT RFC: Improvements to "hybrid model" onboarding pathway
This Issue builds on work done in an OKR from FY22, which created the mermaid diagram for the Support hybrid onboarding model.
What is the problem?
The Hybrid onboarding model is best for people with no prior GitLab experience.
Not every engineer can or should follow exactly the hybrid model described. For example, we occasionally hire engineers with significant experience in GitLab Self-managed, in which case they may not want/need to start with the SaaS modules.
Proposal
I would like the pathways handbook page, the Support onboarding template, and the mermaid diagram to reflect the flexibility that managers have to work with team members on the best onboarding path for them and the team.
MRs in Proposal
Item | MR to update |
---|---|
Support onboarding template | support-training!887 |
pathways handbook page | TBD |
mermaid diagram | TBD |
Edited by Rebecca Spainhower