Required: Account deletions report
Problem: There have been numerous concerns about account deletion requests going beyond the 30 day SLA. While we currently send periodic reminders, this isn't scalable nor timely.
Proposed solution: We should have a weekly(?) report much like DEWR in internal requests
For account deletions and other requests in the "GDPR" tracker, it should:
- Pull a list of all open issues >30d (30 days) since created.
- Ping assignee
- Ideally also ping relevant manager
- Would likely help to list the labels to know the current status
We can iterate if it gets noisy, but since it's all on 1 issue, everyone only gets "pinged" once. I expect it to be slightly "noisier" the first couple of weeks as people clear out the backlog
Edited by Cynthia "Arty" Ng