Chenje HA Bootcamp

Goal of this checklist: Set a clear path for High Availability Expert training

Stage 1: Commit and Become familiar with what High Availability is

• Done with Stage 1

  1. Ping your manager on the issue to notify him you have started
  2. In your Slack Notification Settings, set HA as a Highlight Word
  3. Commit to this by notifying the current experts that they can start routing non-technical HA questions to you
  4. Understand the basic concept of high availability
  5. Understand the use of GitLab High Availability roles
  6. Understand the different HA architectures possible with GitLab

Stage 2: Technical Setup

• Done with Stage 2

  1. Set up a minimal HA setup using the GitLab omnibus package following the documentation at https://docs.gitlab.com/ee/administration/high_availability/
  2. Configure database
  3. Configure Redis
  4. Configure NFS
  5. Configure GitLab Application servers
  6. Configure load balancers

  ** A minimal setup has 2 application servers, 7 nodes for database components and 1 load balancer.

Stage 3: GitLab HA Administration

• Done with Stage 3

Remember to contribute to any documentation that needs updating

1. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/2980
2. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/3532
3. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/3546
4. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/4577
5. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/4824
6. https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/4831

Stage 4: Tickets

• Done with Stage 4

• Contribute valuable responses on at least 10 HA tickets. Even if a ticket seems too advanced for you to answer. Find the answers from an expert and relay it to the customer.

  1. https://gitlab.zendesk.com/agent/tickets/85548
  2. https://gitlab.zendesk.com/agent/tickets/85661
  3. https://gitlab.zendesk.com/agent/tickets/90054
  4. https://gitlab.zendesk.com/agent/tickets/90164
  5. https://gitlab.zendesk.com/agent/tickets/91039
  6. https://gitlab.zendesk.com/agent/tickets/95893
  7. https://gitlab.zendesk.com/agent/tickets/95819
  8. https://gitlab.zendesk.com/agent/tickets/95877
  9. https://gitlab.zendesk.com/agent/tickets/97372
  10. [ ]

Stage 5: Customer Calls

1. https://gitlab.zendesk.com/agent/tickets/85661
2. https://gitlab.zendesk.com/agent/tickets/85548

[ ] Stage 6: Quiz?

Final Stage

• Your Manager needs to check this box to acknowledge that you finished
• Send a MR to declare yourself an HA Expert on the team page