Enablement Request: Better technical and role/function-based training for sales reps
Field Enablement QBR Request
Support Request Information:
- Person Requesting: @avoytenko, @cmayer1
- Requestor Dept: COMM Sales (SMB), ENT Sales
- Request Due Date (if critical): N/A
Problem Statement (What problem is this trying to solve?):
- Better technical training for sales reps
- Role/function-based training
Note: Problem statement needs to be fleshed out more granularly. Recommended next step is for @kshirazi to follow up with @avoytenko and @ejbrown71 to follow up with @cmayer1 to better understand and scope out the request and determine the relative prioritization and if, where, and how it aligns with other existing enablement initiatives. In the meantime, @avoytenko and @cmayer1 are welcome to provide additional context/detail to this issue asynchronously.
Description of What is Needed:
@avoytenko: "Trainings: More technical training like CI/CD (non-engineer training); Role/function based training: new business, account management, collections, customer success"
@cmayer1: "Better Technical Training for Reps"
Impact/Value Statement (What is the impact on the business?):
- Sales management
- CS management
- Marketing (SDR)
Any additional Details:
Is this request related to an existing training/enablement initiative or is it net new?
May be related to Q4FY21 Field Product Training & Certification Plan, but need additional detail
What is the urgency level of this request?
- Urgent, immediate action needed
- Medium urgency, action preferred this quarter
- Not urgent, no specific timeline
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