Automate Gainsight low license utilization
Requirements | Request
If license usage data is available for a customer, then a "Low License Utilization" CTA should fire:
On day 90 if it's below 25% activation
On the 6 month mark if it's below 50% activation - created rule
Create Low License Utilization Playbook during first year
Example: customer buys 100 licenses and has rolled out 49, then license utilization would be 49% and a CTA would apply for the second CTA.
Playbook see "Low License Utilization".