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Add Runbook to debug GitLab Duo Chat issues

Nathan Weinshenkerrequested to merge
nw/474548-duo-chat-runbook into master

Add GitLab Duo Chat Troubleshooting Playbook

Description

This Merge Request introduces a comprehensive playbook for troubleshooting and resolving GitLab Duo Chat issues. The playbook aims to streamline the process of identifying, diagnosing, and fixing common problems encountered with the Duo Chat feature.

Contents

The playbook includes:

  • A overview of the Duo Chat system architecture
  • Common error codes and their meanings
  • Guidelines for escalation and when to involve specific teams
  • Best practices for debugging and log analysis
  • Links to relevant documentation and resources

Next Steps

  • Review and provide feedback on the playbook content
  • Consider any additional scenarios or error codes that should be included
  • Discuss potential integration with existing documentation and alert systems

This playbook will be a living document, and we encourage ongoing contributions and updates as we learn more about Duo Chat issues and their resolutions.

Edited by Nathan Weinshenker

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