Taking advantage of "Preferred Name"
Not sure if this is a issue with Gitlab or Greenhouse.io but:
When applying for a position at Gitlab, the form takes a
Preferred Name. There's also a required field for the
After submitting the form, the applicant receives an email which starts with his/her first name not preferred name.
The philosophy behind taking a preferred name from the users is to call them with it.
I can guess that the first 7 fields in the application form are provided by default by Greenhouse and you added the rest of inputs to the form and the email is sent by Greenhouse.io but there might be a solution to solve this challenge and make users happy!