[Why Premium] Update Why Premium page with support language

Objective

Please provide a brief description of your request and check one of the options below

• Update existing page(s) https://about.gitlab.com/pricing/premium/
• Net-new page
• Add promotional assets Include promo start and end dates
• Other Please specify

Outcome

• Likely a higher conversion rate for sales or free trials

Details

• The new logo team has requested that priority support be mentioned as a key benefit, as this is a big driver of free to paid deals.

Content

Please use this Content template

• Content is ready Insert Google doc link
• I will provide content Insert date when content will be provided
• I need content support Please connect with @gmadlinger from the Content team

Stakeholders

List team members who will need to review

• @jessica.hurwitz
• @ashhers

Desired Go To Market date and why

• Insert due date: 2025-10-15
• Include business reason microplay on free to paid launches

Priority level

• Low
• Medium
• High Microplay launch

Localization

• This content is already localized
• This content needs to be localized Please connect with @mjsibanez from the Localization team
• This content does not need to be localized

For DEX

This section is for the Digital Experience team to complete

Files

• [Final content doc] Insert when ready
• [Approved Figma design] Insert when ready

URL

Provide URL if the page is new

• URL

Requirements

Please check all that apply

• Copywriting
• SEO
• Research
• Data / Analytics
• UX Design
• Engineering

Scope

• Deliverable 1
• Deliverable 2

Localization details

• Provide details when available

DCI

DRI, Consulted, Informed

• DRI:
• Consulted:
• Informed: @fqureshi @de_fraz