Process for planned downtime windows
- Are we allowed to perform planned maintenance windows that come with a small downtime (or with an elevated risk of a downtime)?
- What is the process of asking for a planned maintenance window with downtime?
This is motivated from https://gitlab.com/gitlab-com/infrastructure/issues/4380#note_81298203 which can be summarized as: 10 minutes planned downtime would have allowed us to (help) avoid a 4 hour outage.
Follow-up questions:
- Do we have a downtime budget for maintenance?
- When is a good time to perform a downtime maintenance?
"downtime" means: User sees a maintenance page instead of the usual GitLab.com.
Edited by Andreas Brandl