Weekly Reliability (SRE) Team Newsletter – On-call Period: 2022-09-20 - 2022-09-27
<!-- This issue was automatically generated by https://gitlab.com/gitlab-com/gl-infra/oncall-robot-assistant. -->
<!-- Announcements common to all the Reliability (SRE) Teams should be placed in this section. -->
# Announcements
#### [Engineering Week in Review](https://docs.google.com/document/d/1JBdCl3MAOSdlgq3kzzRmtzTsFWsTIQ9iQg0RHhMht6E/edit) Highlights:
<!-- Announcements for each individual SRE Team should be made in their respective sections below. -->
# Team Updates
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---
# On-Call During This Period
| Schedule | Username |
| -------- | -------- |
| SRE 8-hour Americas | Alex Hanselka |
| SRE 8-hour Americas | Matt Smiley |
| SRE 8-hour APAC | Devin Sylva |
| SRE 8-hour EMEA | Ahmad Sherif |
| SRE 8-hour EMEA | Alejandro Rodriguez |
## PagerDuty Incidents
[See the 1 week report for acknowledged PD pages](https://nonprod-log.gitlab.net/app/dashboards#/view/dacc1d40-1c64-11ec-b8fd-b5d052b1f8cb?_g=(time:(from:'2022-09-20T01:00:00Z',to:'2022-09-27T01:00:00Z'),filters:!((query:(match_phrase:(type.keyword:pagerduty))),(query:(match_phrase:(status.keyword:triggered)))))) ([long-term trend](https://nonprod-log.gitlab.net/goto/a436702d57864666cd0c8867cfaf73e9))
### Alerts Volume
* [Weekly Trend](https://nonprod-log.gitlab.net/goto/4b20cce0-cb91-11ec-b3a6-472d0398dd6e)
* [Monthly Trend](https://nonprod-log.gitlab.net/goto/89e93020-cb91-11ec-b3a6-472d0398dd6e)
* [90 Days Trend by Service](https://nonprod-log.gitlab.net/goto/ed862250-cb91-11ec-b3a6-472d0398dd6e)
### 7 Day Issue Stats
* Oncall issues : **0**
* Access Request : **0**
* Change Issues : **10**
* Incident Issues : **22**
* CorrectiveAction Issues : **0**
#### Change Issues
* 2022-09-23T15:35:33Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7793+
* 2022-09-23T02:05:57Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7790+
* 2022-09-22T03:09:47Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7785+
* 2022-09-21T17:20:28Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7783+
* 2022-09-21T15:20:39Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7782+
* 2022-09-21T15:18:22Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7781+
* 2022-09-21T15:16:37Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7780+
* 2022-09-21T08:16:10Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7776+
* 2022-09-21T08:16:05Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7775+
* 2022-09-20T16:16:49Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7770+
#### Incident Issues
* 2022-09-24T19:13:00Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7795+ | reliability~3760141 | ~"Service::Logging" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7795`
* 2022-09-24T13:41:07Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7794+ | reliability~3760142 | ~"Service::GCP" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7794`
* 2022-09-23T12:09:49Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7792+ | reliability~3760141 | ~"Service::API" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7792`
* 2022-09-23T03:39:19Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7791+ | reliability~3760141 | ~"Service::GitLab Rails" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7791`
* 2022-09-22T23:44:30Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7789+ | reliability~3760141 | ~"Service::Monitoring-Other" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7789`
* 2022-09-22T22:01:34Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7788+ | reliability~3760141 | ~"Service::Web" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7788`
* 2022-09-22T13:59:15Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7787+ | reliability~3760141 | ~"Service::Logging" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7787`
* 2022-09-22T12:03:19Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7786+ | reliability~3760141 | ~"Service::Prometheus" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7786`
* 2022-09-21T17:47:24Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7784+ | reliability~3760140 | ~"Service::Gitaly" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7784`
* 2022-09-21T12:13:17Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7779+ | reliability~3760141 | | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7779`
* 2022-09-21T10:04:26Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7778+ | reliability~3760141 | ~"Service::Thanos" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7778`
* 2022-09-21T06:57:57Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7774+ | reliability~3760141 | ~"Service::GitLab Rails" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7774`
* 2022-09-20T20:15:40Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7773+ | reliability~3760139 | ~"Service::Thanos" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7773`
* 2022-09-20T17:54:40Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7772+ | reliability~3760141 | ~"Service::Prometheus" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7772`
* 2022-09-20T17:54:14Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7771+ | reliability~3760141 | ~"Service::Logging" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7771`
* 2022-09-20T15:01:24Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7769+ | reliability~3760140 | | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7769`
* 2022-09-20T13:21:38Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7768+ | reliability~3760142 | ~"Service::CI Runners" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7768`
* 2022-09-20T10:48:34Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7767+ | reliability~3760142 | ~"Service::Windows CI Runner" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7767`
* 2022-09-20T05:26:25Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7766+ | reliability~3760141 | ~"Service::Postgres" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7766`
* 2022-09-19T22:20:13Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7765+ | reliability~3760141 | ~"Service::GitLab Rails" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7765`
* 2022-09-19T11:59:06Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7762+ | reliability~3760141 | | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7762`
* 2022-09-19T11:50:02Z - https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7761+ | reliability~3760141 | ~"Service::Chef" | `https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7761`
#### CorrectiveAction Issues
* 2022-09-20T19:27:57Z - https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/16431+
* 2022-09-20T19:06:16Z - https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/16430+
* 2022-09-19T11:55:56Z - https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/16416+
### Open Issue Stats
* [Oncall issues](https://gitlab.com/gitlab-com/infrastructure/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=oncall) : **2**
* [Change issues](https://gitlab.com/gitlab-com/production/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=change) : **23**
* [Incident issues](https://gitlab.com/gitlab-com/production/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=incident) : **10**
* [Access Request](https://gitlab.com/gitlab-com/infrastructure/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=access%20request) : **0**
* [CorrectiveAction](https://gitlab.com/gitlab-com/infrastructure/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=corrective%20action) : **95**
#### Open Change Issues
<details>
<summary>Show/Hide Table</summary>
| Created | Summary |
| ------- | ------- |
| 2022-09-23T15:35:33Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7793+ |
| 2022-09-21T15:18:22Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7781+ |
| 2022-09-21T15:16:37Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7780+ |
| 2022-09-21T08:16:10Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7776+ |
| 2022-09-21T08:16:05Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7775+ |
| 2022-09-20T16:16:49Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7770+ |
| 2022-09-19T06:30:03Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7759+ |
| 2022-09-19T06:15:09Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7758+ |
| 2022-09-15T14:50:38Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7749+ |
| 2022-09-14T03:37:44Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7732+ |
| 2022-09-02T09:37:55Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7681+ |
| 2022-08-25T14:11:48Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7653+ |
| 2022-08-17T19:40:56Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7615+ |
| 2022-08-16T16:43:58Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7607+ |
| 2022-08-15T10:36:05Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7598+ |
| 2022-08-12T15:04:02Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7586+ |
| 2022-08-01T08:17:13Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7531+ |
| 2022-08-01T08:16:04Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7530+ |
| 2022-07-22T14:23:23Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7497+ |
| 2022-06-28T16:43:38Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7343+ |
| 2022-06-27T14:16:42Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7334+ |
| 2022-06-06T15:55:01Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7206+ |
| 2022-05-23T16:22:23Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7117+ |
</details>
#### Open Incident Issues
<details>
<summary>Show/Hide Table</summary>
| Created | Summary |
| ------- | ------- |
| 2022-09-22T22:01:34Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7788+ |
| 2022-09-20T17:54:40Z | https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7772+ |
</details>
#### Open Oncall Issues
<details>
<summary>Show/Hide Table</summary>
| Created | Summary |
| ------- | ------- |
| 2021-09-17T19:35:34Z | https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/14205+ |
| 2020-12-18T22:29:14Z | https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/12200+ |
</details>
#### Issues for Review during Incident Review Meeting
<details>
If there are any incidents you think would be good to review, please add them to the [Agenda](https://docs.google.com/document/d/1Llm9tXHC2dNt_eercRUUXlUyWmOVw00wmXWQQbWvv2c/edit?usp=sharing) for the next meeting.
</details>
issue