forum.gitlab.com down
Summary
forum.gitlab.com was down, found the container had stopped/failed on initial login during triage.
Service(s) affected : forum.gitlab.com
Team attribution : @gitlab-com/gl-infra
Minutes downtime or degradation : 44 minutes
Timeline
2019-10-01
- 17:43 UTC - EOC alerted that forum.gitlab.com was down
- 17:53 UTC - EOC acknowledged Pagerduty alert
- 18:10 UTC - EOC determines that the existing discourse container cannot be restarted
- 18:13 UTC - EOC initiates a rebuild of the discourse container to destroy the old, rebuild/restart the new, and initiate the bootstrap process
- 18:18 UTC - Rebuild process accidentally terminated
- 18:19 UTC - Rebuild restarted
- 18:27 UTC - Container rebuild completed, application begins serving requests again
Edited by 🤖 GitLab Bot 🤖