2022-11-25: customer.gitlab.com unavailable

Current Status

customers.gitlab.com is back online, we are still investigating to root cause of the error.

📚 References and helpful links

Recent Events (available internally only):

• Deployments ❙ Feature Flag Changes ❙ Gitlab.com Latest Updates ❙ Runbook for Release Rollback
• Infrastructure Configurations
• GCP Events (e.g. host failure)

Use the following links to create related issues to this incident if additional work needs to be completed after it is resolved:

• Corrective action ❙ Infradev
• Incident Review ❙ Infra investigation followup
• Confidential Support contact ❙ QA investigation

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Note: In some cases we need to redact information from public view. We only do this in a limited number of documented cases. This might include the summary, timeline or any other bits of information, laid out in out handbook page. Any of this confidential data will be in a linked issue, only visible internally. By default, all information we can share, will be public, in accordance to our transparency value.