2025-12-09: API service requests via workhorse below apdex SLO threshold

API service requests via workhorse below apdex SLO threshold (Severity 4)

The apdex score for most web requests passing through the workhorse and rails_queueing components of the API service in the cny stage has dropped below the target over the past 6 hours, with current values at 95.38% for workhorse and 94.89% for rails_queueing, including in the us-east1 region.

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This ticket was created to track INC-6189, by incident.io 🔥