2025-12-02: PGBouncer client connections per process nearing max_client_conn limit
PGBouncer client connections per process nearing max_client_conn limit (Severity 4)
Problem: Client connections per process for Primary_CI connections in pgbouncer briefly ran close to the configured max_client_conn limit, with saturation exceeding the critical threshold.
Impact: No customer impact was observed. The issue was not customer facing and was resolved automatically before causing disruptions.
Causes: Unknown
Response strategy: The incident resolved itself automatically without intervention. We monitored connection and operations metrics to confirm a return to normal levels.
This ticket was created to track INC-6073, by incident.io