2025-09-22: Epic Board doesn't render on gitlab.com
Epic Board doesn't render on gitlab.com (Severity 2)
Summary:
Problem: Epic Boards on gitlab.com intermittently rendered as blank pages, preventing all use for affected users.
Impact: Project management workflows were blocked for multiple customers and staff, with no workaround available.
Causes: Missing Vue Router plugin registration in the Epic Boards frontend led to fatal render errors after related code changes.
Response Strategy: A targeted frontend fix was developed and deployed once infrastructure blockers cleared, restoring access for all users
Details: There's an intermittent issue with Epic Boards UI rendering. They appear completely empty for some users (including GitLab members and customers)
No epics are displayed
No columns are displayed
The board is simply blank
Support tickets:
Internal threads:
This ticket was created to track INC-4074, by incident.io