2025-09-09: Apdex SLO violation for workhorse web requests in cny stage

Apdex SLO violation for workhorse web requests in cny stage (Severity 3 (Medium))

Problem: A sudden and significant increase in web requests caused the Workhorse apdex score to drop in the cny stage.

Impact: Workhorse apdex score dropped below the SLO threshold for the cny stage. This may have resulted in slower web request performance for users during the incident window.

Causes: Unknown

Response strategy: The spike in traffic subsided on its own, and the apdex score returned to normal levels. The related SLO alert has resolved.

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This ticket was created to track INC-3818, by incident.io 🔥