2024-07-02: Patroni-CI apdex violation

Customer Impact

Delays in CI job pick up times, along with some slower requests to API, Sidekiq and Web from 1402 - 1520 UTC on July 2nd.

GitLab.com deployments blocked from 1402 July 2 - 2048 UTC July 2nd. Post deployment migrations blocked from 1402 July 2 - 1704 July 3.

Current Status

The customer facing impact from this incident lasted from 1402 to 1520 UTC on July 2nd. The incident is in mitigated state due to its impact on GitLab deployments.

📚 References and helpful links

Recent Events (available internally only):

• Feature Flag Log - Chatops to toggle Feature Flags Documentation
• Infrastructure Configurations
• GCP Events (e.g. host failure)

Deployment Guidance

• Deployments Log | Gitlab.com Latest Updates
• Reach out to Release Managers for S1/S2 incidents to discuss Rollbacks, Hot Patching or speeding up deployments. | Rollback Runbook | Hot Patch Runbook

Use the following links to create related issues to this incident if additional work needs to be completed after it is resolved:

• Corrective action ❙ Infradev
• Incident Review ❙ Infra investigation followup
• Confidential Support contact ❙ QA investigation

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Security Note: If anything abnormal is found during the course of your investigation, please do not hesitate to contact security.