2020-03-09: Sidekiq had apdex score (latency) below SLO

Summary

Upon initial scan, this appears to be a recurrence of #1738 (closed)

More information will be added as we investigate the issue.

Timeline

All times UTC.

2020-03-09

• 04:32 - EOC was alerted via pagerduty
• 04:52 - alert automatically cleared
• 04:59 - EOC re-alerted via pagerduty
• 05:04 - alert automatically cleared
• 05:09 - EOC engaged gitlab.com support for assistance in reaching out to customer

Resources

1. If the Situation Zoom room was utilised, recording will be automatically uploaded to Incident room Google Drive folder (private)