2023-08-28: Multiple gdk-qa-smoke and gdk-qa-reliable failures

Customer Impact

Blocks SaaS deployments. No customer impact.

Current Status

Revert MR merged gitlab-org/gitlab!130340 (merged) and will be in next deployment.

📝 Summary for CMOC notice / Exec summary:

  1. Customer Impact: QA test failures during deployment, therefore deployments blocked and no customer impact.
  2. Service Impact: SaaS deployments blocked
  3. Impact Duration: 15:40:44 UTC - 18:39 UTC (179 minutes)
  4. Root cause: Language switcher logic implemented via gitlab-org/gitlab!129651 (merged)

📚 References and helpful links

Recent Events (available internally only):

  • Feature Flag Log - Chatops to toggle Feature Flags Documentation
  • Infrastructure Configurations
  • GCP Events (e.g. host failure)

Deployment Guidance

  • Deployments Log | Gitlab.com Latest Updates
  • Reach out to Release Managers for S1/S2 incidents to discuss Rollbacks, Hot Patching or speeding up deployments. | Rollback Runbook | Hot Patch Runbook

Use the following links to create related issues to this incident if additional work needs to be completed after it is resolved:

  • Corrective action ❙ Infradev
  • Incident Review ❙ Infra investigation followup
  • Confidential Support contact ❙ QA investigation

Note: In some cases we need to redact information from public view. We only do this in a limited number of documented cases. This might include the summary, timeline or any other bits of information, laid out in our handbook page. Any of this confidential data will be in a linked issue, only visible internally. By default, all information we can share, will be public, in accordance to our transparency value.

Edited Aug 28, 2023 by Doug Stull
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