2023-06-28: Increase in docker pull failures

Customer Impact

A subset of customers are unable to process CI jobs.

Current Status

The affecting MR has been identified and is in the process of being reverted. We are also investigating potential workarounds to mitigate the impact of this incident before the MR is reverted. Revert MR (merged but not yet landed in production): https://gitlab.com/gitlab-org/security/gitlab/-/merge_requests/3372

📚 References and helpful links

Recent Events (available internally only):

• Feature Flag Log - Chatops to toggle Feature Flags Documentation
• Infrastructure Configurations
• GCP Events (e.g. host failure)

Deployment Guidance

• Deployments Log | Gitlab.com Latest Updates
• Reach out to Release Managers for S1/S2 incidents to discuss Rollbacks, Hot Patching or speeding up deployments. | Rollback Runbook | Hot Patch Runbook

Use the following links to create related issues to this incident if additional work needs to be completed after it is resolved:

• Corrective action ❙ Infradev
• Incident Review ❙ Infra investigation followup
• Confidential Support contact ❙ QA investigation

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