2023-06-25: WebServiceLoadbalancerErrorSLO Violaion for web cny

Customer Impact

Current Status

Two brief spikes in load balancer errors for web cny today up to approximately 0.15% errors, one from 1625 to 1629 and another from 2110 to 2115, both resolved on their own.

📚 References and helpful links

Recent Events (available internally only):

• Feature Flag Log - Chatops to toggle Feature Flags Documentation
• Infrastructure Configurations
• GCP Events (e.g. host failure)

Deployment Guidance

• Deployments Log | Gitlab.com Latest Updates
• Reach out to Release Managers for S1/S2 incidents to discuss Rollbacks, Hot Patching or speeding up deployments. | Rollback Runbook | Hot Patch Runbook

Use the following links to create related issues to this incident if additional work needs to be completed after it is resolved:

• Corrective action ❙ Infradev
• Incident Review ❙ Infra investigation followup
• Confidential Support contact ❙ QA investigation

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