## Problem We currently have incident metrics for MTTx (mean and median incident duration) available in two locations: - The incident.io insights dashboard: https://app.incident.io/gitlab/insights/dashboards/core/mttx - Exported Slack reports in the #saas_availability channel However, we need this data integrated into our standard dashboards alongside other customer experience SLIs for better visibility and centralized monitoring. ## Proposed Solution Export or scrape the MTTx metrics data from incident.io to a source that can be consumed by our standard dashboard infrastructure. *** _Description was generated using AI_