Improve proccess and knowledge around account verification for incident response

We should review our knowledge and processes around Arkose/account verification.

In particular we likely need better documentation for any related incidents around:

• What happens if we disable the feature?
• When should we consider doing it?
• What else do we need to do if we choose this?
• How to read the Arkose charts and information.
• How to contact Arkose support (there’s ext-gitlab-arkose)
• Should EoCs be able to open support cases/login to Arkose?

This ticket was created from INC-3466 and was automatically exported by incident.io 🔥