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Investigate Autoresolving Pages

Look into why there are numerous autoresolving pages over the past few weeks -- it feels like we're on the cusp of a much bigger problem.

The EOC has received 217 pages in the past 4 weeks, and 67 in the past week. This level of noise is unsustainable.

Many of these pages have alerted and then immediately resolved. At least 25 of the pages over the past 4 weeks are due to https://app.incident.io/gitlab/incidents/3368, which is being handled, but that still leaves over 150 pages total.

Rough suggested plan:

  1. Analyze number of pages, and separate into teams.
  2. Get individual teams to look at their specific pages, and see if there are things that can be fixed.
  3. If the page isn't useful, we should update alerting accordingly.

This ticket was created from INC-3462 and was automatically exported by incident.io 🔥

Edited by Stephanie Jackson