The runbook troubleshooting/large-sidekiq-queue.md is incorrect and could lead to data loss in the worst case, but likely just confusion during an incident
The runbook https://gitlab.com/gitlab-com/runbooks/blob/master/troubleshooting%2Flarge-sidekiq-queue.md states that jobs for users can be deleted using the following advice:
> ## Dropping jobs for a specific user
>
> Suppose user `foo` is generating a lot of import jobs. You can use the Sidekiq
> API in the Rails console to remove those specific jobs. To do this, we must
> first identify the arguments that are run with this Sidekiq job.
>
> 1. Find the worker in question in https://gitlab.com/gitlab-org/gitlab-ee/tree/master/app/workers.
> For example, jobs in the `repository_import` queue correspond to `repository_import_worker.rb`: https://gitlab.com/gitlab-org/gitlab-ee/blob/master/app/workers/repository_import_worker.rb.
>
> 2. Look at the arguments specified in `def perform` method. In this example,
> `project_id` is the only argument.
>
> Now that we know we are looking for jobs that have a `project_id`, we can find out which
> projects are owned by the user. In the Rails console (`sudo gitlab-rails console`):
>
> ```ruby
> user = User.find_by(username: 'foo')
> id_list = user.projects.pluck(:id)
> ```
>
> To kill any matching projects, we can run the following in the same console:
>
> ```ruby
> queue = Sidekiq::Queue.new('repository_import')
> queue.each { |job| job.delete if id_list.include?(job.args[0]) }
> ```
During a high-pressure situation, an operator may assume that this script works for any queue. It is specific to the `repository_import` queue!
Once we deliver https://gitlab.com/gitlab-com/gl-infra/scalability/issues/9 we will have a way of removing jobs in a generic manner, but until then we should place more emphasis on this not being a general approach.
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Additionally, the runbooks do not currently reference the Sidekiq Monitor feature, and it's ability to cancel running jobs, as described in the documentation: https://gitlab.com/gitlab-org/gitlab-foss/blob/master/doc/administration/troubleshooting/sidekiq.md#canceling-running-jobs-destructive
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