Use Triage-ops to remind the IMOC (via issue report) to root-cause incidents and other tasks
Coming from #46 (closed).
Purpose of this issue:
- Write a report - weekly issue - with Incidents with
- No root cause
- No service or no team attribution
- Incident review write-up is due. A write-up is due if Sev1, incident is older than 7 days (since the report runs once a week it'll look for incident reviews due for incidents 7-14 days old).
Classify it by IMOC.
- We can go adding more conditions to this report, to make IMOC's life easier when grooming the Incident Board.
- Generate these reports, via issue and assign them to the corresponding IMOCs, every Monday Morning.
Edited by Alberto Ramos