improve incident management tooling
There are several open issues to improve incident management which need to get finished:
- #5359 (closed)
- #5508 (closed) (was this ever used?)
We also should try to reduce the number of bots that need to be used and make them easy and consistent to use and test.
During last incident the
/start-incident slack command failed to create an incident issue. We should regularly test our tooling and think about regular incident trainings.