Improve DB incident management
Database incidents typically have high severity. It is very important to handle those incidents as efficient as possible. Some possible improvements:
- make it easy to escalate and reach out for support/help
- better documentation on how to page OnGres (e.g. on the Incident Management handbook)
- add paging instructions to #ongres-gitlab slack channel title
- ways to reach out to database team on weekends?
Edited by Alberto Ramos