Escalation procedure when requesting permission to promote
In the event that on-call may be busy, stepped away, unavailable for any reason, the current release manager will still ping this person to request permission to promote canary to production. Since this is currently a manual step, what do we do if by chance, the on-call person is not reachable?
Let's utilize this issue to discuss the appropriate steps and get this documented such that we all follow the same set of guidelines.