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Consider posting feature flag messages to Support on global rollout

Context

Prompted by production#5904 (closed) where support was not aware of the relevant feature flag being turned on

Requirements

Support would only want feature flag changes posted to the #support_gitlab-com channel for global production rollouts.

Criteria for pushing chatops/feature flag notifications:

  • Environment: gprd
  • Global: ON

Support also requires the following information which may not be the easier to do:

  • Feature flag rollout issue link
  • Description of possible impact to users

Note: Currently, it's a task item on the feature flag rollout template, so engineers are expected to post manually in order to include the required information.

Edited by Cynthia "Arty" Ng