Plan announcement for internal releases

Context

&1201 (closed) adds an internal release process to the GitLab release strategy to remediate single tenant SaaS instances within the SLAs

After teamDelivery-Releases has implemented documentation for internal releases, we should communicate to our stakeholders about the new release procedure.

This issue is to capture discussion and plans to announce the internal releases

  • internally, and
  • publicly

Plan for internal announcement

https://gitlab.com/gitlab-com/gl-infra/delivery/-/issues/21023+

As we usually do for new procedures , we should plan how and where to announce the new feature.

In the past, we've created an announcement issue where we gathered feedback, and shared it on various slack channels, such as #whats-happening-at-gitlab, and #engineering-fyi.

  • Announcement
    • Create an announcement issue for more details and gathering feedback: https://gitlab.com/gitlab-com/gl-infra/delivery/-/issues/21023+

    • Announcement in #engineering-fyi slack channel Slack message

      :mega: :rocket: :gitlab: We’re launching a private strategy to guarantee the availability and security of GitLab Dedicated instances:
      Internal Releases are private releases of GitLab for our single tenant SaaS instances that allow us to remediate high-severity issues on GitLab Dedicated instances as as quickly and efficiently as on GitLab.com :boom: :dedicated:
      For full details, refer to the announcement is sue: https://gitlab.com/gitlab-com/gl-infra/delivery/-/issues/21023
      Please provide feedback and questions on the above issue and/or #g_delivery channel. :mega: :rocket: :gitlab:
    • Forward announcement in #what's-happening-at-gitlab, #product, #g_dedicated-team, #g_dedicated-switchboard-team, #g_dedicated-environment-automation-team, #g_dedicated-us-pubsec, #infrastructure_platforms, #s_gitlab_delivery, #security, #security-division, #sec-appsec, and #sec-prodsec slack channels

Plan for public announcement

We should discuss about how to communicate this capability publicly to customers because this is a highly requested feature for Dedicated. The ability to remediate Dedicated instances before public disclosure is a unique value. Highlighted in a Grand Review

Edited by Jenny Kim