Commit e46e53e1 authored by Tiffany McAtee's avatar Tiffany McAtee
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Handbook Update: Staff CSA performance indicators added

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@@ -96,6 +96,12 @@ Where Senior team members demonstrate excellence in executing within their assig

The limited representation preserves the distinction between strong Senior-level execution and the unique strategic contribution staff-level roles require, maintains appropriate compensation differentiation reflecting a substantially different scope of impact, and ensures Staff team members receive investment and collaboration opportunities befitting their organizational role.

#### Staff CSA Performance Indicators

- 4 customers in the book of business maintained
- 3 enablement contributions to global CS team per fiscal year
- 2 new accelerators created, with global team enabled on them, per year

The Staff CSA reports to the [Manager/Senior Manager/Director, Success Services](/job-description-library/sales/success-service-management/).

#### Staff CSA Job Level