Add definition of UX quality

Find your current stage, identify which metrics matter most for your decision, then select the appropriate research method.

## 1. Why Have a UX Quality Framework?

## 1. What is UX Quality?

UX quality is the degree to which a product solves a real user problem, fits naturally into their workflow, and lets them complete their goals efficiently and confidently — while remaining easy to learn, easy to find, consistent, and satisfying to use over time.

## 2. Why Have a UX Quality Framework?

A shared UX quality framework creates a common language between Research, Product Design, and Product Management to assess and improve product quality throughout development. This framework helps teams make informed decisions with clear, measurable quality signals at each stage, and:

- **Track improvement** over time with consistent metrics

- **Balance speed and quality** by knowing which metrics matter most at each stage

## 2. What's in This Document

## 3. What's in This Document

This guide covers:

  - Live stage: Monitor satisfaction and performance after launch

- **Practical guidance** for integrating quality measurement into your workflow

## 3. Understanding Metric Types

## 4. Understanding Metric Types

UX quality can be measured through two complementary lenses:

Both sources are valuable. Subjective data helps you understand user experience and predict behavior; objective data validates whether your solution delivers on its promise.

## 4. The Framework: Three Stages of Product Development

## 5. The Framework: Three Stages of Product Development

### Stage 1: Concepts