Commit dec4dd0b authored by Daniel Zhu's avatar Daniel Zhu
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Use team URL instead of individual names for database support stable counterparts

parent 2853b2c7
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@@ -15,7 +15,7 @@ This guide walks you through finding the right help for any database-related iss

**Start by reaching out to our support stable counterparts** — they have context on common customer database issues and can help triage before escalating to engineering.

**First**: Post in `#spt_pod_database` and tag the database support stable counterparts (`@mnagle2`, `@cnightingale`, `@rcastro6`). They can help determine the right path and whether engineering involvement is needed.
**First**: Post in `#spt_pod_database` and reach out to the [Database Pod team](https://gitlab.com/gitlab-com/support/support-pods/-/tree/main/Database?ref_type=heads) (database support stable counterparts). They can help determine the right path and whether engineering involvement is needed.

Then, determine what kind of issue this is: