For requests concerning the source code of LGPL-licensed components in GitLab Advanced SAST, you will utilize the `Advanced SAST App` within the Zendesk instance. It will automate the process and guide you through it until a legal issue is created.
For requests concerning the source code of LGPL-licensed components in GitLab Advanced SAST, use the **Advanced SAST App** in Zendesk. The app automates the process and guides you until a legal issue is created.
Once a legal issue is created, Dev Pulse is activated on the ticket (treating it as a RFH). The ticket will remain on-hold until the legal issue is updated, at which point you will be instructed what to say/do by our legal team.
Should the issue require some back and forth, you would simply "re-Dev Pulse" the ticket using the macro `General::Waiting on RFH`.
If the issue requires additional communication, use the `General::Waiting on RFH` macro to re-activate Dev Pulse.
If you encounter any issues or have any questions as you work on the ticket, please CC Jason Colyer on the ticket (and add an internal note about the issue/question).
If you encounter any issues or have any questions as you work on the ticket, please Cc Jason Colyer on the ticket and add an internal note about the issue/question.
