Commit d3794b51 authored by Emily Mowry's avatar Emily Mowry
Browse files

DRAFT-update-offboarding

parent 664f6c51
Loading
Loading
Loading
Loading
+7 −3
Original line number Diff line number Diff line
@@ -70,13 +70,17 @@ Team members the the PEO/EOR on UAE work visa's who resign, completes their cont

### Offboarding

1. **People Ops:** On the Last Day of Work as indicated in the Workday Termination Report at the [pre-determined time](/handbook/people-group/offboarding/offboarding_standards/#notice-of-offboarding) the offboarding issue will be [created](https://theloop.gitlab.com/site/4455aa7f-24d9-41f2-b940-467b54962e4d/page/0fa19bf4-fd6a-41b9-9316-c2dcf3add854) - this will signal to all system owners that team member access can be revoked.  In the instance that the automation does not trigger the offboarding can be [initiated manually](https://internal.gitlab.com/handbook/people-group/people-operations/engineering/employment-automation/pops-commands/offboarding/) once this has happened all other back-end offboarding processes facilitated by People Operations can get underway.
1. **Deprovisioners (Systems):** You will be tagged in the departing team members offboarding issue and required to indicate that the team members access has been revoked kindly note that access to SOX Systems must be attended to with urgency and all other tasks within the offboarding issue must be closed out within five days.
1. **People Ops:** On the Last Day of Work as indicated in the Workday Termination Report at the [pre-determined time](/handbook/people-group/offboarding/offboarding_standards/#notice-of-offboarding) the Offboarding Parent and Child Cases will be created in HelpLab. All system owners will receive an email notifying them of the Child Case creation that team member access can be revoked. 
1. **Deprovisioners (Systems):** You will receive a Child Case in HelpLab to indicate that the team members access has been offboarded and you will need to remove them from your applications.
    - Access to SOX Systems must be attended to with urgency
    - All tasks should be completed within the 5 day SLA
    - Action the task in the Child Case, and then close the case once completed signaling the completion of the access removal. 
    - Your Child Case will close automatically in 5 days. 

## Involuntary Terminations

**Note:** Involuntary terminations are **only** facilitated by Team Member Relations (TMR) who will initiate the process in Workday.
Involuntary offboarding of any team member is never easy. We've created guidelines and information to make this process as humane as we can. Beyond the points outlined below, make sure to refer to our guidelines on [underperformance](/handbook/leadership/underperformance/), as well as the [offboarding issue](https://gitlab.com/gitlab-com/people-group/people-operations/employment-templates/-/blob/main/.gitlab/issue_templates/offboarding.md).
Involuntary offboarding of any team member is never easy. We've created guidelines and information to make this process as humane as we can. Beyond the points outlined below, make sure to refer to our guidelines on [underperformance](/handbook/leadership/underperformance/). 

### Involuntary Process