To use the bookmarklet, go to any ticket and click `Print ticket`. That will bring you to a new page with the print dialog opened. Cancel the print dialog and click the `Remove Zendesk Internal Notes` bookmark to remove the internal notes. Please verify that the content you want removed has been actually removed. You can then print to paper or save as a PDF
@@ -26,12 +26,18 @@ To use the bookmarklet, go to any ticket and click `Print ticket`. That will bri
```javascript
javascript:(function(){
// Remove the cc section
// Remove the cc
if (document.getElementById('ccs')!==null){
document.getElementById('ccs').remove();
}
// Remove the fields section
if (document.getElementById('fields')!==null){
document.getElementById('fields').remove();
}
// Remove the custom fields section
if (document.getElementById('custom_fields')!==null){