@@ -21,13 +21,13 @@ To ensure that Calendly is setup to comply with GDPR and similar privacy laws, a
- To create/view the Static Link
- Link your [Zoom PMI](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066271) in the Chorus Scheduler Settings (one time only)
- Then create a test event on your Google calendar, click Add video conferencing, select Chorus Meeting. You will then be able to view the Chorus Go static link (Domain: go.chorus.ai).
It is recommended to create multiple event types for your Calendly to ensure customers can choose the appropriate length of time for the meeting or specific topic/area of focus. Below is an example home page on Calendly for a CSE with different event types.
@@ -39,7 +39,7 @@ It is recommended to create multiple event types for your Calendly to ensure cus
-*Important Note*: Anyone booking through your calendly would use the same location link when booking an event instead of an automatically generated unique meeting ID per meeting. Please make sure your Zoom Personal Meeting follows GitLab's best practices on [privacy and security](/handbook/tools-and-tips/zoom/#a-note-on-privacy-and-security).
- Make sure to select display location only after confirmation
@@ -114,7 +114,7 @@ Customer personas are attributed to individual contacts in Gainsight when viewin
On the Gainsight Attributes section, the CSM can set the priority level per customer with levels 1 or 2, with 1 being the highest. A new CSM-assigned customer coming on to GitLab will default to Pr1 until their onboarding enablement is complete. Pr3 is solely for unmanaged child accounts, and Pr4 is only for our digital customers and not for the CSM-assigned segment, with the exception of the Public Sector that is trialing a CSM-assigned digital customer. Priority definitions vary by CSM segment.
