Loading content/handbook/security/customer-support-operations/zendesk/tickets/processor.md +0 −6 Original line number Diff line number Diff line Loading @@ -265,12 +265,6 @@ If a Support notes file does not exist, this will also create one for the organi This adds the ticket tag `star_submitted` onto the ticket. #### Weighting <sup>Introduced via [gitlab-com/support/support-team-meta#5134](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/5134)</sup> This determines the ticket's "weight" based on specific criteria and adds its value to the ticket. ### Zendesk US Government processor items The following items work identically to Zendesk Global: Loading Loading
content/handbook/security/customer-support-operations/zendesk/tickets/processor.md +0 −6 Original line number Diff line number Diff line Loading @@ -265,12 +265,6 @@ If a Support notes file does not exist, this will also create one for the organi This adds the ticket tag `star_submitted` onto the ticket. #### Weighting <sup>Introduced via [gitlab-com/support/support-team-meta#5134](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/5134)</sup> This determines the ticket's "weight" based on specific criteria and adds its value to the ticket. ### Zendesk US Government processor items The following items work identically to Zendesk Global: Loading
