@@ -28,7 +28,7 @@ Customer is very likely to renew and/or expand with no known or assumed risk of
- Regular communication and engagement in meetings
- Positive feedback on the product and experience and/or high scores on NPS surveys
- Leveraging support services as defined by creation of tickets (1-5 tickets per month)
- Interest in providing feedback and engaging with GitLab through other programs and events (e.g., Commit, CAB)
- Interest in providing feedback and engaging with GitLab through other programs and events (e.g., Commit, [Advisory and Executive customer programs](/handbook/marketing/brand-and-product-marketing/product-and-solution-marketing/customer-advocacy/#executive-advisory-board-eab-program))