@@ -146,11 +146,12 @@ This process outlines creating a knowledge article using a WebIDE and Knowledge
-**Section** - Add the section that the article should be in (Administrative, CI/CD Pipeline, Errors, How To, Kubernetes, Licensing and Subscription, Migrations, Other articles, Performance, Security, Upgrades, Troubleshooting).
-**Author** Your GitLab handle
-**Tags** - Add version specific details. Example '17.10'
-**Instances** - the article will be shown in both Global and Gov knowledgebase. If the article is to only go to Gov, remove the Global. If hte article is to only go to Global remove the Gov line.
-**Public** - is set to TRUE. This indicates the article is PUBLIC VISIBLE. If the article is to be INTERNAL ONLY set to FALSE.
-**convert_markdown** - If the article is in HTML and you convert it to markdown, you must change `convert_markdown` to `true`. If the article is going to stay in HTML format, leave the `convert_markdown` to `false`.
-**source** - add your support ticket details here. Use full ticket URLs so that we can follow the path and determine if it's Gov or Global.
**Note**: The Workflow will then be started - MR Created, Reviewers must review, article will be approved and added to the Sync Repo and then visible on our Knowledge base.