@@ -6,9 +6,7 @@ Welcome to GitLab! We are happy to have you join as a Renewals Manager (RM). Thi
## Overview of Role-Based RM Onboarding
As a RM, your onboarding experience is a blended learning journey that includes a [self-paced role-based learning path on GitLab University](https://university.gitlab.com/access/saml/login/internal-team-members?returnTo=https://university.gitlab.com/learn/learning-path/renewals-manager-onboarding-journey), live virtual skills sessions, and the [GitLab Revenue Academy](/handbook/sales/onboarding/) program including an in-person regional graduation event.
Your role-based learning path is highlighted in this [role-specific onboarding guide](https://docs.google.com/document/d/1zAKuWnUUyy4oB741hX2jBL5OZM2Dk5pqA8EwEe0TYLI/edit). Please make a copy of this document and check off items as you complete them.
As a RM, your onboarding experience is a blended learning journey that includes a [self-paced role-based learning path on LevelUp](https://levelup.csod.com/samldefault.aspx?ouid=1&returnUrl=%252fDeepLink%252fProcessRedirect.aspx%253fmodule%253dloRegisterAndLaunch%2526lo%253d3b0f5c67-5a02-4ec7-8495-d4ed01680faa), live virtual skills sessions, and the [GitLab Academy](/handbook/sales/onboarding/) program including an in-person regional graduation event.
## Learning Objectives for RM Onboarding
@@ -45,7 +43,7 @@ The following learning objectives are covered through your role-based eLearning
---
## Live Skills Sessions (Component 3)
## Live Skills Sessions
As part of Revenue Academy Component 3, RMs attend four role-based live virtual sessions. These sessions are 90 minutes each and run on a rolling monthly rotation. Session 0 is shared across all Customer Experience new hires.
@@ -175,11 +173,10 @@ As part of Revenue Academy Component 3, RMs attend four role-based live virtual
To be considered graduated from your RM onboarding journey, you must have:
- Completed all items in your GitLab onboarding issue checklist (recommended within 5 working days of your start date)
- Completed the Revenue Academy eLearning prework and passed all knowledge checks
- Attended all Revenue Academy sessions, including the Command of the Message class (attendance is mandatory)
- Completed the GitLab Academy eLearning prework and passed all knowledge checks
- Attended all GitLab Academy sessions, including the Command of the Message class (attendance is mandatory)
- Attended all four role-based live skills sessions
- Attended the in-person regional graduation summit and passed the stand-and-deliver capstone assessment
- Completed your role-based learning path on GitLab University (recommended within 10 working days of your start date)
- Attended the in-person regional graduation Bootcamp and passed the stand-and-deliver capstone assessment
- Completed role-play activities and discussed feedback with your manager and onboarding buddy
- Shadowed at least 5-10 calls as determined by your hiring manager
- Demonstrated proficiency in all Salesforce operations relevant to the RM role, including preparing accurate renewal quotes for customers and resellers
@@ -203,8 +200,7 @@ In addition to onboarding, continuous enablement is available through micro-lear
## Resources and Links
-[RM New Hire Onboarding Guide](https://docs.google.com/document/d/1zAKuWnUUyy4oB741hX2jBL5OZM2Dk5pqA8EwEe0TYLI/edit)
-[Renewals Manager (RM) Onboarding Learning Path on GitLab University](https://university.gitlab.com/access/saml/login/internal-team-members?returnTo=https://university.gitlab.com/learn/learning-path/renewals-manager-onboarding-journey)
-[Renewals Manager (RM) Onboarding Learning Path on LevelUp](https://levelup.csod.com/samldefault.aspx?ouid=1&returnUrl=%252fDeepLink%252fProcessRedirect.aspx%253fmodule%253dloRegisterAndLaunch%2526lo%253d3b0f5c67-5a02-4ec7-8495-d4ed01680faa)
-[Revenue Academy Handbook Page](/handbook/sales/onboarding/)
