Commit 911d907e authored by Jason Colyer's avatar Jason Colyer
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Adding maintenance task about closing bad tickets

parent d3b23c01
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@@ -45,6 +45,18 @@ This locates organization's containing the `expired` tag and a `support_level` v

Deleting a user removes them from the Zendesk workspace, however it does not actually _fully_ remove the user. As such, we need to routinely remove these deleted users from Zendesk.

### Close base GitLab tickets

{{% alert title="Note" color="info" %}}

- Only applies to Zendesk Global environments

{{% /alert %}}

<sup>Runs every hour at the 30 min mark</sup>

This locates tickets under the organization `GitLab` not in approved forms and closes them.

## Manual maintenance tasks

### Enable upcoming version deprecation warning in the themes