Commit 8e4360fd authored Apr 08, 2026 by Cynthia "Arty" Ng

Remove duplicate Fulfillment page

parent 01983060

.gitlab/CODEOWNERS

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		@@ -470,7 +470,7 @@ content/handbook/people-group/time-off-and-absence/ @amccrank @dparsonage @vanes

		^[product]
		/content/handbook/product/ @manav-gl
		/content/handbook/product/groups/fulfillment-guide.md @courtmeddaugh
		/content/handbook/product/groups/fulfillment/_index.md @courtmeddaugh
		/content/handbook/product/groups/product-analysis/ @cbraza @manav-gl
		/content/handbook/product/groups/product-analysis/engineering/ @ddeng1 @lmai1 @cbraza
		/content/job-description-library/product/ @manav-gl @vkarnes @dparsonage @carlierussell @mtavano4

content/handbook/product/groups/fulfillment-guide.md

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content/handbook/product/groups/fulfillment/direction/fulfillment_section.md

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		@@ -190,7 +190,7 @@ We have [Fulfillment FY26 Plans and Prioritization](https://gitlab.com/gitlab-co

		### Roadmap Prioritization

		To learn more about our roadmap prioritization principles and process, please see [Fulfillment Roadmap Prioritization](/handbook/product/groups/fulfillment-guide/#fulfillment-roadmap-prioritization)
		To learn more about our roadmap prioritization principles and process, please see [Fulfillment Roadmap Prioritization](/handbook/product/groups/fulfillment/#fulfillment-roadmap-prioritization)

		## Key Metrics

		@@ -209,7 +209,7 @@ See [Fulfillment Recap issues](https://gitlab.com/gitlab-com/Product/-/issues/?s

		## Key Links

		1. [Fulfillment Guide](/handbook/product/groups/fulfillment-guide/): Documentation covering CustomersDot Admin tools and internal processes that fall outside the [core product documentation](https://docs.gitlab.com/).
		1. [Fulfillment Guide](/handbook/product/groups/fulfillment/): Documentation covering CustomersDot Admin tools and internal processes that fall outside the [core product documentation](https://docs.gitlab.com/).
		2. [Dev - Fulfillment Sub Department](/handbook/engineering/development/fulfillment/): R&D team, priorities, prioritization processes, and more.
		3. [Internal Handbook - Fulfillment](https://internal.gitlab.com/handbook/product/fulfillment/): documentation that can't be in the public handbook. Minimize this to only [Not Public](/handbook/communication/confidentiality-levels/#not-public) information, such as revenue-based KPIs or sensitive project documentation.
		4. [GitLab Docs: Subscribe to GitLab](https://docs.gitlab.com/subscriptions/)

content/handbook/sales/field-communications/field-flash-newsletter/edition-2021-06-07.md

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		@@ -69,7 +69,7 @@ Learn how Radio France increased their deployment speed by 5x, reduced cycle tim
		Take 5 minutes to review the [updated Sales Order Processing handbook page](/handbook/sales/field-operations/order-processing/#how-to-send-an-order-form-to-the-customer-for-signature-via-docusign) for instructions and enablement on how to send order forms to customers for signature using DocuSign. Reach out in #sales-support with questions.

		---
		Every Field team member now has access to CustomersDot! This means that reps no longer have to ask Fulfillment and other teams for insights into whether or not a customer has activated their license key, when licenses expire, etc. For more information about CustomersDot use cases, instructions for how to log in, finding available information and more, see the [CustomersDot Access and Use handbook page](/handbook/product/groups/fulfillment-guide/#sales-use-cases-of-customersdot-admin-panel).
		Every Field team member now has access to CustomersDot! This means that reps no longer have to ask Fulfillment and other teams for insights into whether or not a customer has activated their license key, when licenses expire, etc. For more information about CustomersDot use cases, instructions for how to log in, finding available information and more, see the [CustomersDot Access and Use handbook page](/handbook/product/groups/fulfillment/#sales-use-cases-of-customersdot-admin-panel).

		---
		The Channel Ops team has announced multiple updates and improvements to Channel processes:

content/handbook/sales/field-operations/order-processing.md

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		@@ -1451,7 +1451,7 @@ Note: If an exception is granted and the PO is not received within 10 days, on t

		The opportunity closed! Congrats! Wait... my customer still has questions! Here are some of the most common questions that come up after an opportunity has closed... and how to resolve them.

		[CustomersDot Access and Use handbook page](/handbook/product/groups/fulfillment-guide/#customersdot-admin-panel)
		[CustomersDot Access and Use handbook page](/handbook/product/groups/fulfillment/#customersdot-admin-panel)

		#### How do I know if a License Key was sent to the Customer?