@@ -149,7 +149,7 @@ Upon successful verification, applicants receive an email with instructions for
When automated verification fails, it is possible for a PM to approve an exception and grant a license manually. Use [this file](https://docs.google.com/spreadsheets/d/1kORpssdu28RS1GIeE5C-LVzrrKC1iLwEoC3x0_2OnwU/edit?gid=0#gid=0) to retrieve and assign a code manually. Ensure it is marked as dispatched and fill columns E and F accordingly.
To generate new coupon codes, open an issue ([example](https://gitlab.com/gitlab-org/customers-gitlab-com/-/issues/3041)) in the `customers-gitlab-com` project.
To generate new coupon codes, open an issue ([example](https://gitlab.com/gitlab-org/customers-gitlab-com/-/work_items/15649)) in the `customers-gitlab-com` project. Coupon codes should be allocated a different batch code depending on the program they belong to.
