GitLab's open source program is part of the [Developer Relations team](/handbook/marketing/developer-relations/). It consists of three sub-programs:
GitLab's open source program is part of the [Developer Relations team](/handbook/marketing/developer-relations/). It consists of:
*[**GitLab for Open Source Program**](/handbook/marketing/developer-relations/strategy-programs/open-source-program/#gitlab-for-open-source-program), through which qualifying open source projects receive benefits like features of GitLab Ultimate with 50,000 compute minutes for free.
*[**Consortium Memberships**](/handbook/marketing/developer-relations/strategy-programs/open-source-program/#consortium-memberships-and-sponsorships), which allow us to extend GitLab's leadership in key open source initiatives, enhance GitLab's brand, and/or improve engineering alignment
## How to reach us
* DRI: [Nick Veenhof](https://gitlab.com/nick_vh)
* Slack channel: `#community-programs`
* DRI: [@ihuerga](https://gitlab.com/ihuerga)
* Slack channel: `#strategy-programs`
* Email: `opensource@gitlab.com`
## What we're working on
@@ -125,6 +125,7 @@ Members of the [Strategy Programs team](/handbook/marketing/developer-relations/
Because these requests often contain sensitive data and personally identifying information, we file them as issues in [a private project](https://gitlab.com/gitlab-com/marketing/developer-relations/open-source-program/open-source-program-support).
* When a new request arrives, Service Desk will label the issue as `OS Program Support::Intake`.
* An automated first-response is sent, with instructions on how to proceed and self-service resource for common scenarios.
* When the ticket is under active review and remediation with a team member, that team member should assign it to themselves and add the `OS Program Support::Open` label.
* When a support issue is pending program member review and/or additional details, it should receive the `OS Program Supprt::Pending` label.
* When a support issue has been resolved, it should receive the `OS Program Support::Closed` label.
@@ -220,7 +221,7 @@ GitLab's Developer Relations team maintains a small budget for sponsorship of ev
We typically allocate this budget for local and regional community-driven events that GitLab's corporate events and field marketing teams have not already agreed to sponsor and staff.
We prefer to sponsor events at which multiple open source projects and communities are present.
The open source program team tracks event participation in the [Open Source Marketing project on GitLab](https://gitlab.com/gitlab-com/marketing/developer-relations/open-source-program/open-source-marketing).
The open source program team tracks event participation in the [Strategy Programs project on GitLab](https://gitlab.com/groups/gitlab-org/developer-relations/strategy-programs/-/epic_boards/2073660?label_name[]=Events&label_name[]=Strategy%20Programs%3A%3AGitLab%20for%20Open%20Source).
To suggest an open source event sponsorship, open an issue in this project and use the `event` issue template to file your request.
Event organizers and consortium leads working with GitLab will find GitLab's brand-related assets (such as logo files, press release boilerplate, and trademark information) in [GitLab's press kit](https://about.gitlab.com/press/press-kit/).
@@ -231,13 +232,13 @@ Our team measures the success of our work in the following ways.
### Program enrollment
The GitLab for Open Source Program team monitors the health and vitality of the program by tracking overall program membership and members' annual renewal rates. We do this via the follwing Tableau dashboard:
The GitLab for Open Source Program team monitors the health and vitality of the program by tracking overall program membership and members' annual renewal rates. We do this via the following Tableau dashboard:
The dashboard reports the `Number of Licenses` the program is currently administering, the number of `Unique Accounts` associated with the program, and the `Institution Rewnewed` rate.
The dashboard reports the `Number of Licenses` the program is currently administering, the number of `Enrolled Institutions` associated with the program, and the `Number of Seats`.
GitLab team members with SAFE access to Tableau can view this reports for additional details.
GitLab team members with SAFE access to Tableau can view these reports for additional details.
