Update advanced macro change instructions to direct users to consulting with SIG team (7dfb98d0) · Commits · GitLab.com / Content Sites / handbook

content/handbook/security/customer-support-operations/zendesk/macros/_index.md

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		@@ -174,7 +174,7 @@ If a managed content file is needed for the macro (i.e. the macro will makes a c

		### Advanced macros

		For the creation of an [advanced macro](#simple-vs-advanced-macros), please create a [Feature Request issue](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?description_template=Feature) (as it will require manual intervention by the Customer Support Operations team).
		For the creation of an [advanced macro](#simple-vs-advanced-macros), please consult with a member of the [SIG team](https://gitlab.com/support-innovation-group) first and have them submit an issue to the Customer Support Operations team using [this template](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?issuable_template=Feature) (as it will require manual intervention by the Customer Support Operations team).

		## Editing a macro as a non-admin

		@@ -184,11 +184,11 @@ To edit the comment wording in a macro, you will modify the corresponding file i

		### Changing title, restrictions, non-comment wording actions, and so on

		To change anything else in a macro, please create a [Feature Request issue](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?description_template=Feature) (as it will require manual intervention by the Customer Support Operations team).
		To change anything else in a macro, please consult with a member of the [SIG team](https://gitlab.com/support-innovation-group) first and have them submit an issue to the Customer Support Operations team using [this template](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?issuable_template=Feature) (as it will require manual intervention by the Customer Support Operations team).

		## Deactivating a macro as a non-admin

		To request the deactivation of a macro, please create a [Feature Request issue](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?description_template=Feature) (as it will require manual intervention by the Customer Support Operations team).
		To request the deactivation of a macro, please consult with a member of the [SIG team](https://gitlab.com/support-innovation-group) first and have them submit an issue to the Customer Support Operations team using [this template](https://gitlab.com/gitlab-com/gl-security/corp/cust-support-ops/issue-tracker/-/issues/new?issuable_template=Feature) (as it will require manual intervention by the Customer Support Operations team).

		## Administrator tasks