@@ -59,6 +59,7 @@ If a customer requires a Legacy License or an Offline License **post-sale**, the
1. At the prompt labeled "What category of request?*":
1. Selecting the sub-menu named "Self-Managed License Related (for paid customers only)"
1. In that sub-menu, selecting "Cloud Licensing exemption"
**Note:** For PubSec Customers, SFDC based Chatter Link Approvals are not required. Please ensure you use the Federal Zendesk Form to process your request.
Full instructions for the account manager [can be found in Highspot](https://gitlab.highspot.com/items/629a82af9092e7ac989947ca?lfrm=srp.0)(visible to Sales team only).