- Fully executed Statement of Work (SOW) submitted to partnersupport@gitlab.com. Partner may alternatively provide written customer acknowledgement of completed work descriptions for customers in regulated industries (e.g., Public Sector), provided all criteria noted below are met
- Be signed and submitted within 6 months after opportunity closure
- Be dated (i.e., customer signature) within 6 months of submission
- Out of Scope: Education/Training, Subcontracted services, Free-of-charge services, Managed/hosted services (with software sold to / owned by the partner)