Accelerators are 12-week structured enablement programs delivered by your [Customer Success Architect (CSA)](/handbook/customer-success/csm/segment/csa/), aligned to your mutual success plan and strategic goals. They are included with GitLab's **Advanced** (2/year) and **Signature** (4/year) [Success Tiers](/handbook/customer-success/success-services/).
For the full interactive marketplace, visit the [GitLab Accelerator Marketplace](https://cloud.gitlab-accelerator-marketplace.com/available_products).
## What Is an Accelerator?
An Accelerator is a customized form of enablement that a GitLab CSA defines and delivers in partnership with your team. Each Accelerator:
- Runs over approximately **12 weeks**
- Is scoped to your specific environment, goals, and maturity level
- Produces measurable outcomes tracked in a shared GitLab collaboration project
> Customer Success is not permitted to be "hands on keyboard" with customers. CSAs provide best practices, architectural guidance, and tailored adoption plans. If a customer needs GitLab to actively implement or configure their environment, that work is handled by [Professional Services](/handbook/customer-success/professional-services-engineering/).
## Accelerator Lifecycle
| Phase | Description |
|-------|-------------|
| **Discovery** | Assess current state, understand business objectives, and define desired outcomes |
| **Design** | Build a customized enablement plan with milestones and a backlog of tracked issues |
| **Deliver** | Execute through workshops, hands-on sessions, and async guidance over ~10 weeks |
| **Measure** | Assess results against defined outcomes, document impact, and plan the next Accelerator |
## Available Accelerators
### CI/CD
| Accelerator | Description |
|-------------|-------------|
| **Introduction to CI/CD** | Getting-started accelerator covering GitLab CI architecture, `gitlab-ci.yml` basics, and common pipeline patterns for teams new to the platform |
| **Runner Fleet Guidance** | Optimize and manage a GitLab Runner fleet at scale through maturity assessment, informational sessions, and interactive training |
| **Rules and Pipeline Flow** | Advanced concepts covering pipeline flow control using rules, DAG, parent/child pipelines, and optimization methods |
| **CI Templates and Reusability** | Creation and use of CI templates and workflow optimization for standardized, reusable pipelines |
| **Product Coach (CI/CD)** | Deep-dive consultative guidance on pipeline best practices, producing a detailed guidance report across 20+ optimization categories |
| **Pipeline Template Optimization** | 12-week program developing standardized, reusable templates tailored to your project types, languages, and compliance requirements |
### Security and Compliance
| Accelerator | Description |
|-------------|-------------|
| **Intro to Security Workshop** | 60–90 minute overview of GitLab security concepts, scanners, vulnerability dashboards, and getting-started recommendations |
| **Ultimate Onboarding** | Comprehensive 12-week program implementing security scanning, policy configuration, and vulnerability management workflows |
| **Intro to Audit, Compliance, and Separation of Duties** | 60–90 minute workshop on audit concepts, compliance policies, and best practices for passing audits and enforcing consistency |
| **Security Rollout Strategy** | Complete plan for rolling out security and compliance features with timelines, milestones, and a tracked collaboration project backlog |
| **Product Coach (Security)** | Deep-dive consultative guidance on security policies, developer workflow, and separation of duties, producing a detailed guidance report |
| **Security Policy Rollout Strategy** | Multi-quarter program guiding security policy implementation across five phases: Architecture & Design, Compliance, Audit & Enablement, Dashboards & Integration, and Scaling |
### Agile Planning
| Accelerator | Description |
|-------------|-------------|
| **Intro to GitLab Plan** | Overview of GitLab issue management, backlog workflows, reporting, and planning best practices |
| **Jira + GitLab Workshop** | Customized workshop covering integration options between Jira and GitLab, tailored to your current setup and outcomes |
### AI and Machine Learning
| Accelerator | Description |
|-------------|-------------|
| **AI/ML Hands-on Lab** | Bootstrap your developers on all GitLab AI/ML features with hands-on sandbox access |
| **Duo Enterprise Onboarding** | 12-week program implementing AI-powered development tools across your organization, including customized demonstrations, guided adoption strategies, and champion network development |
### System Administration
| Accelerator | Description |
|-------------|-------------|
| **Upgrade Package** | Deep-dive preparation for upcoming GitLab upgrades, including a detailed upgrade plan, deprecation review, and a tracked collaboration project |
| **Managing Monorepos and Large Repositories** | Optimization of repository structure, Git LFS implementation, and CI/CD pipeline efficiency for oversized repositories |
| **Optimizing Platform Resiliency** | Security hardening, backup strategies, incident response planning, and policy controls to protect your GitLab platform |
## How to Get an Accelerator
Accelerators are included with GitLab's **Advanced** and **Signature** Success Tiers:
-**Advanced tier**: up to 2 Accelerators per year
-**Signature tier**: up to 4 Accelerators per year
To get started:
1. Visit [about.gitlab.com/services/](https://about.gitlab.com/services/) to learn about Success Tiers
2. Purchase the Advanced or Signature tier
3. Work with your assigned [CSA](/handbook/customer-success/csm/segment/csa/) to select and scope your first Accelerator
For the full interactive catalog, visit the [GitLab Accelerator Marketplace](https://cloud.gitlab-accelerator-marketplace.com/available_products).
## Related Pages
-[Success Tiers](/handbook/customer-success/success-services/) — tier overview and role mapping
-[Customer Success Architects (CSA)](/handbook/customer-success/csm/segment/csa/) — the team that delivers Accelerators
-[Accelerator Development](/handbook/customer-success/success-services/accelerator-development/) — internal guide for CSAs building new Accelerators